Never miss a text again: your front desk answers while you work
Small Desk AI replies to customer texts in seconds, checks your real staff availability, and books the appointment while you're with a client, closed, or asleep.
Fade & Co. Barbershop
Answered by Small Desk AI
Built for the businesses where one missed text is one lost customer
How it works
Six things it does, so you don't have to
Answers texts instantly, DMs coming soon
Every text gets a real reply in seconds, not whenever someone gets a free hand. Instagram and Facebook DMs are on the way next.
Checks real availability
It reads your actual calendar and each staff member’s schedule, so the times it offers are times you can truly take.
Books the appointment
The customer picks a time and it’s on the books, with no back and forth and no “let me check and get back to you.”
Knows your business
Trained on your real services, prices, and staff, so it quotes the right numbers and books the right person.
Hands off to a human
When something is outside its lane, like a complaint or an unusual request, it flags you and passes the conversation over cleanly.
Shows everything live
A simple dashboard shows every conversation and booking as it happens, so nothing runs behind your back.
Where we are
Live today, and building fast
The core product, including texting, availability, and booking, is running now. We're shipping new capabilities every few weeks, with no vapor and no vague promises.
Live dashboard
You still see everything
Automated doesn't mean invisible. Watch bookings land in real time, confirm nothing overlaps, and jump into any conversation the moment you want to.
Upcoming bookings
LiveJordan M.
Beard trim · Marcus
Thu 4:30pmCONFIRMEDPriya S.
Skin consult · Dr. Lane
Today 1:15pmIN PROGRESSDanielle R.
Full color · Amy
Fri 11:00amCONFIRMEDChris T.
Drain repair · Field team
Sat 9:00amCONFIRMED
Who it's for
Built for businesses that book by appointment
An honest comparison
It's not us versus a competitor. It's answering versus not.
Most small businesses aren't choosing between tools. They're choosing between a reply and silence, and here's the difference that choice makes.
Designed to answer any hour, including nights, weekends, and holidays.
Sit unread until morning, and by then they have booked elsewhere.
Checks the live calendar before offering any time, so slots never collide.
Two people scribble the same slot, and someone gets turned away.
$40 a month during early access, no new hire, no extra phone line.
Every missed text is lost revenue you never see on a report.
Every conversation and booking shows up live in one dashboard.
No idea how many people texted and gave up waiting.
Pricing
Simple plans that grow with you
Pick the plan that fits today. Early access pricing, no setup fees, and you can change or cancel any time.
Starter
Solo operators and new businesses
- AI texting that never sleeps
- Real availability checks
- Automatic appointment booking
- Live dashboard
Growth
Small teams ready to scale
- Everything in Starter
- CRM and customer history
- Follow up automation
- Billing and invoicing
Pro
Busy shops with advanced needs
- Everything in Growth
- Voice calls
- Loyalty and rewards
- Advanced reporting
Agency
White label for resellers
- Everything in Pro
- White label branding
- Multi location management
- Priority support
Straight answers
Questions worth asking
Do I have to change my number?
You’ll get a dedicated Small Desk AI number as part of setup. Most businesses let their customers know with a quick post or text, and we’ll help you put that together. If you outgrow that later, we can talk through options for your existing number.
What happens if it can’t answer something?
It doesn’t guess. When a question is outside what it knows, it lets the customer know a person will follow up and flags the conversation for you to take over.
How long does setup take?
Most businesses are live the same day. We load in your services, prices, staff, and hours, run a few test texts with you, and turn it on.
Is this replacing a person?
No. It covers the texts that were already going unanswered. Your team handles the in person work and the calls that need a human, and the desk catches everything that used to slip through.
Stop losing customers to a missed text
Turn on your always on front desk for $40 a month during early access. You get a dedicated business number that catches every text you'd otherwise miss.
Claim Early Access$40/mo · You get a business number · Cancel any time